Send Customer.io form submissions to Vyro
Last updated July 20, 2026
The Customer.io integration lets you forward form submissions and leads from Customer.io into Vyro, where they become enquiries against the right form and dealer. This overview explains how the pieces fit together and points you to the setup steps.
How it works
- A customer completes a form or triggers a campaign in Customer.io.
- Customer.io sends a webhook to Vyro with the submission details.
- Vyro validates the request, matches it to one of your forms, and creates the enquiry.
- The enquiry is assigned to a dealer location — either one you send, or one Vyro resolves from the customer's postcode.
You keep owning the customer experience in Customer.io. Vyro only receives the finished submission and turns it into an enquiry.
What you'll need
- An endpoint and API key — provided by your Vyro Account Manager. The key authenticates every request; keep it secret.
- Your form's ID — the Vyro form the submission belongs to.
- Your showroom code — the short code that identifies your showroom in Vyro.
- Your form's field names — so you can map Customer.io data onto the right Vyro fields.
Your showroom must be enabled for this integration before submissions are accepted. Your Account Manager arranges this for you.
Where to go next
- Connect Customer.io to Vyro — configure the webhook, endpoint, and API key.
- Map Customer.io fields to your Vyro form — line up your data with your form fields.
- Route enquiries to the right dealer by postcode — let Vyro pick the dealer.
- Troubleshoot Customer.io form submissions — resolve common errors.
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