Connect Customer.io to Vyro

Set up a webhook in Customer.io that posts form submissions to Vyro. Once connected, every matching submission becomes an enquiry in your dashboard.

Before you start

• Ask your Vyro Account Manager for your endpoint URL and API key. The key is a secret — store it in Customer.io, not in a shared document.
• Confirm your showroom has been enabled for the integration. Until it is, submissions are rejected.
• Have your form ID and showroom code ready.

Steps

1. In Customer.io, create a webhook action (for example, inside a campaign or a workflow).

2. Set the request method to POST and the URL to the endpoint your Account Manager gave you, for example https://customer-io-app.vyro.com.au/form-submissions.

3. Add these headers:

   • Content-Type: application/json
   • x-api-key: <your API key>

4. Set the request body to JSON in this shape:

   {
     "form_id": "your-vyro-form-id",
     "showroom_code": "your-showroom-code",
     "values": {
       "first_name": "Jordan",
       "last_name": "Lee",
       "email": "jordan@example.com",
       "phone": "0400000000"
     }
   }
   

5. In values, use your Vyro form field names as the keys. See Map Customer.io fields to your Vyro form.

6. Save and send a test submission.

Result

A successful request returns 201 with:

{
  "code": "success",
  "description": "Form submission received. Processing is asynchronous."
}

Processing happens in the background, so the enquiry appears in your dashboard a few moments later. If you get a 401, 403, or 400 instead, see Troubleshoot Customer.io form submissions.

Related

• Map Customer.io fields to your Vyro form
• Route enquiries to the right dealer by postcode